|After serving the real estate industry for over 30 years, we have seen almost everything. Here are a few of our most interesting success stories.|
Village Real Estate
After many years working for one of the major franchises, Bob wanted to strike it out on his own. He was a top producing agent when he was an employee, and his loyal customer base came with him. Now he has more business than ever.
Although his revenue was up from when he was employed since he no longer had to pay a portion to a broker, he didn’t realize all the work the broker did for him behind the scenes. The little free time he used to have to spend with his family was now used to do all the extra paperwork.
Bob’s wife had her hands full raising their three children and couldn't help out. He considered hiring an assistant, but that would cost more than he used to pay his former employer.
Something had to be done and soon. While chatting one day with his former broker's deal secretary, he discovered that they use easyACCOUNTING and decided to find out more so he contacted Reagency for additional information. While reviewing the information he received, it dawned on him that he had been using one of Reagency’s products for years – easyOFFER. He decided that easyACCOUNTING was just what he needed and ordered it.
The package arrived the next day, and Bob found it to be even easier than he had hoped. Burning the midnight oil for a few evenings, Bob dug through all his shoe boxes full of paper, and entered the information into easyACCOUNTING - catching quite a few mistakes in the process. Pretty soon he got completely caught up on all his paperwork.
All of the things that used to consume his free time are now handled in minutes, and his wife and children are delighted to have Bob back into their lives.
5 Guys and a Gal Realty
Six real estate brokers all used to work independently in a quaint northern cottage country community. It didn’t take too long for them to realize that they were competing for the same customers, and each paying for the same overhead items such as telephone and office space, so they decided to work as a team, pooled their resources and formed 5 Guys and a Gal Realty.
Unlike many similar communities sprinkled throughout the country, they were adjacent to both a mountain and a lake and had the unique luxury of two peek selling times, summer and ski season, keeping them busy year round.
With their now combined resources, they opened a single professional office and hired a full time secretary to handle the phones and paperwork. Just when they thought they had a handle on everything, a resort opened next to the town greatly increasing the popularity of their community and sales skyrocketed as long-time owners cashed-out and investors were scooping up everything they could.
This blessing had a downside – their secretary was overwhelmed and had to work weekends, and the brokers were too busy listing & selling to be of much help. They needed a solution now.
Being in a small community, the availability of qualified personally wasn’t much -- the pickings were slim, and even then they would need time they didn't have to train the new hire.
While surfing the web, Mary (the "Gal") stumbled across Reagency’s website. After carefully reading every last bit of information and discussing the pros and cons with everyone, she decided to bite the bullet and ordered both easyOFFER and easyACCOUNTING.
Learning something new when you’re swamped is no simple task, but with the step-by-step user’s guides it was easy and they were completely switched over in a week with time to spare. Now their secretary no longer feels worn out at the end of the day and can even take time off! Imagine how frustrating it must have felt to live in a vacation community and not be able to enjoy any free time. The brokers are even considering hiring agents – but they are holding off because they don’t want to change their company’s name.
Prime Real Estate
Prime Real Estate is a company with twenty-three agents located in a picturesque college town.
The quite clever combination of a generic accounting software package and manual records invented by Lisa, the company’s office administrator, twelve years ago when they only had three agents works quite well for most of the year, but 80% of their volume occurs in the spring and early fall as graduating students depart and freshmen arrive. To handle the peak workload times, the broker, administrator, receptionist and one of the agents would burn the midnight oil to process all the paperwork.
Their system, although sometimes cumbersome, worked. That is until Lisa happily discovered that after many years of trying she was finally going to have a baby. Lisa decided that she wanted to be a full time mother and would be leaving the company.
Teaching others on how her custom (and somewhat complex) system works was possible, especially since Lisa lives in town and could answer any questions that arise, but a long term solution was needed.
After pondering the situation over a cup of coffee one morning, Lisa dug out an old brochure for easyACCOUNTING that she had squirreled away years ago. When she had originally received the brochure she was of the opinion that her system worked just fine and didn’t need replacing – that is until she had to start showing others how it worked.
After some more coffee, research and discussions with the broker, it was decided to give easyACCOUNTING a try.
Lisa was amazed at how quickly & easily she was able to adapt her combination computer & manual system to easyACCOUNTING and thought back to all those late nights that could have been avoided.
With a standard easy to learn and easy to use single entry system in place, teaching new staff now mostly consists of identifying the quirks of their various agents, and not the idiosyncrasies of the bookkeeping system.
As an added bonus, Lisa discovered that she could help out from home by connecting to the office with Windows remote desktop feature and operate easyACCOUNTING during her baby’s nap time.
Sterling Realty consisted of about seventy agents, three full time and two part time staff.
Several years ago Harold, the son of one of the agents, volunteered as part of a school project to automate many of the trade processing and bookkeeping tasks, and developed a few computer programs that worked fairly well, and was a vast improvement over the completely manual system they employed before. The amount of manual record keeping and double entry was substantially reduced. Employee payroll was still calculated manually but because of the small number of staff that wasn’t the end of the world.
Recently, the broker/owner of a friendly competitor decided to retire. The two brokers agreed that they would merge their companies, and the retiring broker would not be involved in any of the day-to-day activities.
The combined company now consists of just over one hundred agents, three offices, seven full-time and six part time staff.
The homegrown system just wasn’t up to the task and would need to be modified. Harold, although very proud of his work, has graduated from university and is employed full time out of town and no longer has the time to update and fix bugs in his creation.
After much research and several discussions with the company’s chartered accountant, the broker decided to use easyACCOUNTING.
Transferring the information from the homegrown system turned out to be much less work than was anticipated. Being super cautious, they ran both systems side-by-side for a few months, entering most information three times – once into easyACCOUNTING and twice into the old system. When it was time to finally shut down the old system, the staff threw it a well deserved retirement party.
Not too long after the party, the husband of one of the bookkeeper’s received a promotion and they would be relocating. While searching for a replacement, it was discovered that by using and easyACCOUNTING with Windows Terminal Services, the work load could be spread over all three branches and a replacement wasn’t necessary.
At the end of the year, the chartered accountant wasn’t too pleased. The records were complete and accurate and his bill was substantially smaller than before.
The brokerage now offers new services to their agents: daily payments, monthly performance reports, income tax & HST services, and much more. These things plus the friendly, efficient and comfortable working environment offered makes their office the place to be in town for agents and clients alike.
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